FAQs

Frequently Asked Questions (FAQs)

1. Are Eyebees products suitable for all skin and hair types?

Yes. Our products are designed to be suitable for most skin and hair types. However, we recommend performing a patch test before first use.

2. How long does it take to see results?

Results vary depending on the individual and consistent use. For best results, use the product daily as directed.

3. Are your products safe for daily use?

Yes. Our products are formulated for regular daily use when used according to the instructions.

4. Are Eyebees products suitable for both men and women?

Absolutely! Our products are designed for everyone.

5. Do your products contain harmful chemicals?

We carefully select ingredients to meet cosmetic safety standards. Always check the ingredient list if you have known allergies.

6. Can I use multiple Eyebees products together?

Yes. Our products can be incorporated into your daily grooming and skincare routine. Follow the recommended order of application for the best experience.

7. How should I store the products?

Store them in a cool, dry place away from direct sunlight and keep the containers tightly closed after use.

8. Do you test your products on animals?

No. We are committed to responsible product development and do not conduct animal testing where prohibited by law.

9. What should I do if irritation occurs?

Stop using the product immediately and consult a healthcare professional if irritation persists.

10. Do I need to perform a patch test?

Yes. Apply a small amount of the product to a small area of skin and wait 24 hours before regular use.

11. How long will my order take to arrive?

Delivery times depend on your location. Orders are usually processed within 1–2 business days, and shipping times will vary based on the delivery address.

12. Can I return or exchange my order?

Please refer to our Return & Refund Policy for eligibility, conditions, and the return process.

13. How can I track my order?

Once your order is shipped, you'll receive a tracking number via email or SMS (if provided during checkout).

14. Do you ship across India?

Yes, we offer shipping across India. Delivery availability may vary for certain remote locations.

15. How can I contact Eyebees?

You can reach us through our Contact Us page, email, or phone. Our support team will be happy to assist you.