Terms of service

Terms of Service

Effective Date: June 30, 2026

Welcome to EYEBEES. These Terms of Service ("Terms") govern your access to and use of the EYEBEES website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Business Information

Business Name: EYEBEES (Partnership)

Registered Address:
CP XVII/496, Chavara, Kollam, Kerala, India

Email: eyebees4u@gmail.com

Phone: +91 8891036063

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate, complete, and current.

3. Products

EYEBEES offers premium grooming and personal care products, including but not limited to:

Hair Serum
Beard Serum
Eyebrow Serum

We continuously improve our products. Product packaging, labels, ingredients, and appearance may vary slightly from the images displayed on the website without affecting product quality.

4. Product Information

We make every effort to ensure that product descriptions, images, prices, and specifications are accurate.

However, we do not guarantee that all information is free from typographical errors or inaccuracies. We reserve the right to correct errors and update information without prior notice.

5. Orders

All orders placed through our website are subject to acceptance and availability.

EYEBEES reserves the right to:

Accept or reject any order.
Limit product quantities.
Cancel orders suspected of fraud or unauthorized activity.
Refuse service to any customer for legitimate business or legal reasons.

If an order is cancelled after payment, the amount paid will be refunded to the original payment method.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes will be displayed during checkout where required.

7. Payments

We accept secure online payments through trusted payment partners, including Razorpay.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other payment methods supported by Razorpay

Cash on Delivery (COD) is not available.

EYEBEES does not store sensitive payment information.

8. Shipping

Currently, we ship across India.

Orders are generally processed within 2 hours.
Delivery within Kerala typically takes 2 business days.
Delivery to other parts of India generally takes 3–4 business days.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

International shipping may be introduced in the future.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

In summary:

Returns are accepted within 7 days of delivery.
Opened or used products are not eligible for return.
Replacements are available for damaged, defective, leaking, or incorrect products.
Refunds are issued to the original payment method after approval.

Please refer to our Return & Refund Policy for complete details.

10. User Responsibilities

You agree not to:

Use the website for any unlawful purpose.
Provide false or misleading information.
Attempt unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Copy, reproduce, distribute, or exploit website content without prior written permission.
Interfere with the operation or security of the website.

11. Intellectual Property

All content on this website, including but not limited to:

Logos
Trademarks
Product names
Images
Videos
Graphics
Text
Website design

is the property of EYEBEES or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or use any content without prior written consent.

12. Product Usage Disclaimer

Our products are intended for external use only unless specifically stated otherwise.

Customers should:

Read all instructions before use.
Perform a patch test before first use where appropriate.
Discontinue use if irritation or allergic reaction occurs.
Consult a qualified healthcare professional if they have known allergies, skin conditions, or medical concerns.

Individual results may vary depending on factors such as genetics, lifestyle, consistency of use, and overall health.

13. Limitation of Liability

To the maximum extent permitted by law, EYEBEES shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use our website.
Product misuse.
Delayed deliveries.
Technical interruptions.
Unauthorized access to your account.
Events beyond our reasonable control.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under applicable law.

14. Third-Party Services

Our website may integrate or link to third-party services, including:

Shopify
Razorpay
Courier partners
Analytics providers
Marketing platforms

We are not responsible for the content, practices, or policies of third-party services.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

Please notify us immediately of any unauthorized use or security breach.

17. Force Majeure

EYEBEES shall not be held responsible for delays or failures resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, transportation disruptions, government actions, internet outages, or other unforeseen circumstances.

18. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Updated Terms become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

19. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Kollam, Kerala, India, unless otherwise required by applicable law.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

EYEBEES

Address:
CP XVII/496, Chavara, Kollam, Kerala, India