Privacy policy

Privacy Policy

Effective Date: June 30, 2026

Welcome to EYEBEES. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how EYEBEES ("we," "our," or "us") collects, uses, stores, shares, and protects your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business Information

Business Name: EYEBEES (Partnership)

Business Address:
CP XVII/496, Chavara, Kollam, Kerala, India

Email: eyebees4u@gmail.com

Phone: +91 8891036063

Customer Support: 24 Hours a Day, 7 Days a Week

2. Information We Collect

We collect information that helps us process your orders, improve your shopping experience, and provide customer support.

Personal Information

When you place an order or contact us, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Order History
Customer Support Communications

Payment Information

Payments are processed securely through trusted third-party payment providers, including Razorpay. EYEBEES does not collect or store your complete debit card number, credit card number, CVV, UPI PIN, or internet banking credentials.

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referring Website
Cookies
Session Information
Website Usage Statistics

3. Shopify Platform

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Shopify may collect and process certain personal information necessary for website functionality, payment processing, fraud prevention, and order management. Your information is handled in accordance with Shopify's own Privacy Policy.

4. How We Use Your Information

We use your information to:

Process your orders
Deliver purchased products
Verify payments
Respond to customer inquiries
Provide after-sales support
Send shipping notifications
Improve our website and services
Prevent fraudulent transactions
Maintain website security
Comply with legal obligations
Conduct internal analytics
Personalize your shopping experience
Send promotional emails, SMS, and WhatsApp messages where permitted or with your consent

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep products in your shopping cart
Maintain login sessions
Analyze website traffic
Improve website performance
Measure advertising effectiveness
Enhance website security

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Google Analytics and Marketing Tools

Currently, we use Shopify's built-in technologies to operate our website.

In the future, we may use services such as:

Google Analytics
Meta Pixel
Google Ads
Other analytics and advertising platforms

These tools help us understand visitor behavior, improve our website, measure marketing performance, and deliver relevant advertisements.

These services may use cookies or similar technologies to collect information about your interaction with our website.

7. Payment Processing

Payments are securely processed through Razorpay and other authorized payment partners.

EYEBEES never stores your:

Credit Card Details
Debit Card Details
CVV
UPI PIN
Internet Banking Passwords

Payment information is encrypted and processed directly by the payment gateway.

8. Shipping Partners

To deliver your orders, we may share limited customer information with trusted logistics and courier partners.

This may include:

Name
Phone Number
Delivery Address
Order Details

This information is shared only for order fulfillment and delivery purposes.

9. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, including:

Shopify
Razorpay
Courier and Logistics Partners
Website Hosting Providers
Marketing Service Providers
Analytics Providers
Government Authorities when legally required

These third parties receive only the information necessary to perform their services.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

Although we strive to use commercially acceptable methods to protect your data, no internet transmission or electronic storage method is completely secure.

11. Data Retention

We retain your personal information only for as long as necessary to:

Process your orders
Provide customer service
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our policies

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

12. Marketing Communications

If you choose to subscribe or otherwise consent, we may send:

Promotional Emails
SMS Notifications
WhatsApp Updates
Product Launches
Special Offers
Discount Campaigns
Newsletters

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

13. International Data Transfers

Currently, EYEBEES ships only within India.

If we expand to international shipping in the future, your personal information may be transferred to, stored, or processed in countries outside India where necessary to complete your order or provide our services.

We will take reasonable measures to ensure your information remains protected in accordance with applicable laws.

14. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any external websites they visit.

16. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information regarding how your data is used
Lodge a complaint with the appropriate authority where applicable

To exercise these rights, please contact us using the details below.

17. Changes to This Privacy Policy

EYEBEES reserves the right to update or modify this Privacy Policy at any time.

Any revisions will become effective immediately upon publication on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

EYEBEES

CP XVII/496, Chavara, Kollam, Kerala, India